Privacy Policy

Privacy Policy for County Auto Body Services

Introduction

Welcome to https://county-auto-body-services.collision-talk.com (hereinafter referred to as “County Auto Body Services,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, and engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://county-auto-body-services.collision-talk.com.
  2. Any mobile or desktop applications developed by us and made available to users.
  3. Services offered through these platforms, such as user accounts, payment processing, and customer support.
  4. Interactions between our users and our team via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data in the following scenarios:

  1. Account Creation and Use: When you create an account with us or log in as an authorized user, we collect and process your account-related information, such as your name, contact details, and login credentials.

  2. Website Visits: Every time you visit our websites, our servers automatically record certain information about your browser and device, including IP addresses, browser type, operating system, referral URLs, and pages accessed.

  3. Communications: We may reach out to you via email, calls, or text messages (SMS) for various purposes, such as sending newsletters, promotional offers, transactional updates, or customer support.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

  1. Account Information: This includes your full name, email address, phone number, and any other details required for account creation.

  2. Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and security codes, are processed through secure third-party payment gateways.

  3. Financial and Purchase Data: We may collect information about your financial transactions, purchase history, and order details to fulfill orders and improve our services.

  4. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IDFA or AAID, can be used to deliver personalized content and advertisements.

  5. Location Data: With your consent, we may access location-based data to provide location-specific services or tailored recommendations.

  6. Feedback and Reviews: We encourage users to share their feedback and reviews, which can include personal details, to help us improve our products and services.

  7. Social Media Information: If you choose to connect your social media accounts with our services, we may collect data from these platforms, such as your public profile information.

  8. Product Information: Details about the products you view, search for, or purchase on our website are logged to enhance your shopping experience and provide personalized recommendations.

We obtain this data through direct user input, form submissions, interactions with our applications, and automated technologies like cookies and similar tracking tools.

Cookies and Tracking Technologies

We employ cookies and other tracking technologies to improve your browsing experience and gather analytics on how users interact with our website. These technologies can be categorized as:

  1. Strictly Necessary: Essential for the basic functions of our website, such as enabling secure login and maintaining user sessions.

  2. Preference Cookies: Allow us to remember your preferences, such as language settings or display options, to provide a personalized experience.

  3. Analytics Cookies: Used by analytics providers to collect aggregated data about how visitors use our site, helping us understand user behavior and improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing them with control over their tracking preferences.

Data Retention and Deletion

We retain personal data for as long as it is necessary to fulfill the purposes for which we collected it. This includes complying with legal obligations, resolving disputes, and enforcing our terms of service. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols for data in transit and at rest to protect sensitive information from unauthorized access.

  2. Third-Party Processing: We engage trusted third-party service providers to process personal data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.

  2. Rectification: The right to correct or update incomplete or inaccurate personal data.

  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.

  4. Restriction: The right to limit how we process your personal data in certain circumstances.

  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.

  6. Objection: The right to object to the processing of your personal data for specific or all purposes.

  7. Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights, please submit your request in writing to our privacy team at [email protected]. We will respond to your request as quickly as possible, within the time frames specified by applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and we encourage you to review it regularly.

Contact Us

For any questions, concerns, or requests related to your privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Mail: County Auto Body Services, [Address], [City, State, ZIP Code]

We value your trust in our commitment to privacy and data protection.